Reference

Our Terms, Your Account Rights

These legal terms set out how sb777 operates for accounts in Pakistan — what you agree to when you open an account, how your data is handled, and…

Account EligibilityData & Privacy PolicyJazzCash / Easypaisa / Raast TermsJurisdiction ConditionsAccount Closure Rights
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sb777 Our Terms, Your Account Rights
LEGAL CONTACT PATHS

Reach Us on Policy Questions

If you have a question about these terms, your account rights, or a data request, our support team handles legal and policy queries through the channels below.

Live Chat Reach our support team directly through the live chat window in your account dashboard. Available around the clock for account and policy queries, including questions about your data or wallet transactions.
Email Support Send formal legal or data-related requests to our support email. Include your registered account details so we can locate your record and respond accurately to your policy or rights request.
Account Help Centre Our help centre covers common legal questions — account closure, data access, transaction disputes, and eligibility conditions. Check there first; if your question is not answered, escalate via chat or email.
ACCOUNT SECURITY STANDARDS

How We Handle Your Data and Account

Your account security and data handling are governed by the practices below. We keep these consistent across all Pakistan accounts regardless of which payment method you use.

Data Collection

We collect only the information needed to verify your account and process payments via JazzCash, Easypaisa, or Raast. We do not sell your personal data to third parties outside of what payment processing requires.

Cookie Policy

Our platform uses cookies to keep your session active and remember your account preferences. You can manage cookie settings through your browser. Disabling cookies may affect how the lobby and cashier function on your device.

Account Security

Accounts are protected with password authentication and session controls. We recommend using a unique password and logging out after each session, especially when accessing from a shared mobile device.

Data Retention

We retain account and transaction records for as long as required by applicable law and our internal compliance obligations. After account closure, certain records are kept for the legally required retention period.

Your Rights

You may request access to the personal data we hold on your account, ask for corrections, or request deletion where local law permits. Submit these requests through our support email with your account details included.

Dispute Resolution

If you believe a transaction via JazzCash, Easypaisa, or Raast was processed incorrectly, raise a dispute through live chat within 30 days of the transaction date. We review wallet records and respond with findings.

Common Legal and Account Questions

These are the questions we hear most often about our terms, account rights, and data practices. If your question is not here, contact support directly.

Access depends on local law in your region. We do not confirm that our platform is lawful in every part of Pakistan. Check whether online gaming is permitted under the rules that apply to your location before opening an account.

We collect the information needed to verify your identity and process payments — name, contact details, and payment method data such as your JazzCash or Easypaisa account reference. We do not collect more than what account operation requires.

Yes. Send a data access request to our support email with your registered account details. We will locate your record and provide the data we hold on your account within a reasonable timeframe as required by applicable rules.

Contact support via live chat or email to request account closure. Any remaining wallet balance must be withdrawn before closure is finalised. After closure, we retain records for the legally required period before deletion.

Raise the dispute through live chat within 30 days of the transaction. Provide the transaction reference and the amount in question. We check our wallet records against the payment provider's data and respond with our findings.

We may update these terms when required by law or operational changes. When we do, we post the updated version on this page. Continuing to use your account after an update means you accept the revised terms.

Use our support email for formal requests — data access, corrections, deletion, or legal queries. Include your account username and registered contact details so we can verify your identity and process the request accurately.

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